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Delivery Questions
How do I place an order with Doobie?

Place your order on our website by simply adding products to your cart or let the Doobie Concierge team place your order for you. Just call (888) 836 6243 or chat with us in the lower right corner.

How do I track the status of my delivery order?

After placing your order, you will receive a text message with real-time tracking of your delivery order, as well as live updates on our website.

Can I change my order?

Yes, with a few caveats. We can add items to your order as long as the driver hasn’t begun the delivery yet. If you need to add items, remove items, or cancel your order prior to departure, call the Doobie Concierge at (888) 8DOOBIE (1-888-836-6243).

Is a signature required upon delivery?

Yes. ID verification and a signature is required.

What type of identification is required at the time of delivery?

We accept state issued driver’s licenses, active military cards, and both domestic and international passports.

Can I pay in bitcoin, Apple Pay, Venmo?

Unfortunately due to federal regulations, we’re unable to accept bitcoin, Apple Pay, or Venmo.

How are taxes calculated?

Cannabis sales are subject to local, state, and excise taxes. Taxes will be reflected on your receipt at checkout. 

Can I place an order for future delivery?

Yes, you are able to schedule a future delivery up to 3 days in advance.

Can my order be delivered to my car?

No. Deliveries may not be made to anyone inside of a motor vehicle.

Do you deliver by mail?

Unfortunately cannabis is still federally illegal, and therefore we’re unable to deliver by mail.

Do I need a medical card to purchase from you ?

No, we are an adult-use cannabis delivery service so you are not required to have a medical card to purchase cannabis. With that said, if you are a medical card holder in the state of Missouri, we offer unique pricing and waive taxes. 

Is there a Doobie app?

No app yet— but we are actively working toward making your Doobie experience even more seamless. For now, all orders can be made on our website, via chat or over the phone.

What is the Doobie Concierge?

The Doobie Concierge is Doobie’s customer service line. It’s who you call to hash out delivery or product questions, or discuss the mysteries of life. The Doobie Concierge can offer product recommendations, pass along restaurant suggestions or just chat if you need someone to lend an ear. Members of the Doobie Concierge team are not medical professionals and provide suggestions solely based on their experience within the cannabis industry. Call us at 1-888-8DOOBIE (888-836- 6243).

Are you hiring?

Yes! Please email us at [email protected].

Is this legal?

Yes, Doobie is a licensed cannabis delivery service or works directly with a state licensed dispensary partner.

Is this safe?

Yes, but Please Consume Responsibly. Products may cause impairment and may be habit forming. For use only by adults 21 years of age or older. Keep out of the reach of children.

What do I need to know when using a vaporizer?

Marijuana Vaporizer Devices have been tested for Vitamin E Acetate and other contaminants, with no adverse findings. WARNING: Vaporizer Devices may contain ingredients harmful to health when inhaled. Consumers shall have access to the test results of Marijuana Vaporizer Devices including copies of any Certificates of Analysis provided by the device’s manufacturer.

New York Questions
Do you have a dispensary?

We partner with Union Square Travel Agency, a cannabis store. For an in-store experience, visit their retail location.

Do you offer discounts?

Per New York state regulations, we are unable to offer discounts on cannabis products. 

How do I pay for my order?

In New York, all deliveries must be paid for in advance of delivery. Payments can be made online or over the phone with debit or credit card. Cash is not accepted per state regulations.

Is there a delivery fee?

We apply a $10 delivery fee to all orders.

Can Doobie deliver to a hotel, restaurant, or public space?

Doobie can deliver to any residential or commercial property which includes hotels, restaurants, nightclubs, and more in New York. Due to federal regulations, we are unable to deliver to federal land, including parks, beaches, community centers, places of worship, schools and military bases.

How long does it take to receive a delivery?

We offer express delivery (1 hour or less) or scheduled delivery (2 hours or less). Times are subject to change during peak hours.

Can someone else accept my delivery?

Yes. The customer placing the order must attest that the individual accepting the order is 21 years of age or older. Additionally, the individual accepting the order must also show valid identification. 

Is there a limit to how much cannabis I can purchase?

Adults 21 years or older can purchase up to 3 ounces (85 grams) of cannabis flower and up to 24 grams of concentrated cannabis (oils, tincture, edibles, vapes, etc.) in a single day in New York.

Massachusetts Questions
Do you have a dispensary?

Doobie doesn’t have a dispensary. We are exclusively a delivery service!

Do you offer discounts?

Yes, we offer daily and weekly promotions. Be sure to sign up for Doobie Rewards for the latest drops, sales and more. 

How do I pay for my order?

In Massachusetts, we accept cash, debit, and credit cards in advance and at the door.

Is there a delivery fee?

We apply a $5 delivery fee to all orders.

Can Doobie deliver to a hotel, restaurant, or public space?

Unfortunately due to state regulations, we are not able to deliver to hotels, restaurants, public spaces, federal housing or college dormitories/student housing in Massachusetts. We can only deliver to a private residence.

How long does it take to receive a delivery?

We aim to deliver within the selected 2 delivery windows. Times are subject to change during peak hours.

Can someone else accept my delivery?

Unfortunately due to Massachusetts state regulations, we are only able to deliver to the individual who placed the order. 

Is there a limit to how much cannabis I can purchase?

Adults 21 years of age or older can purchase up to 1 ounce of flower, 4 grams of concentrate, or 500 mg of edibles in a single day in Massachusetts.

Missouri Questions
Do you have a dispensary?

We partner with Hippos Cannabis. For an in-store experience, visit their retail location.

Do you offer discounts?

Yes, we offer daily and weekly promotions. Be sure to sign up for Doobie Rewards for the latest drops, sales and more. 

How do I pay for my order?

In Missouri, all deliveries must be paid for in advance of delivery. Payments can be made online or over the phone with debit or credit card. Cash is not accepted per state regulations.

Is there a delivery fee?

We apply a $10 delivery fee to all orders. 

Can Doobie deliver to a hotel, restaurant, or public space?

Doobie can deliver to any residential or commercial property which includes hotels, restaurants, nightclubs, and more in Missouri. Due to federal regulations, we are unable to deliver to federal land, including parks, beaches, community centers, places of worship, schools and military bases.

How long does it take to receive a delivery?

We aim to deliver within the selected 2 delivery windows. Times are subject to change during peak hours.

Can someone else accept my delivery?

Unfortunately due to Missouri state regulations, we are only able to deliver to the individual who placed the order. 

Is there a limit to how much cannabis I can purchase?

Adults 21 years or older can purchase up to 3 ounces of recreational cannabis per day or 6 ounces of medical cannabis per month in Missouri. 

Product Questions
The Basics:
Strains:
Compounds:
CBD and Hemp Products:
Lifestyle
Legality, Regulations, and Safety:
Side Effects and Risks:
  • What are the potential risks of cannabis use?
  • Is cannabis addictive?
  • Can you overdose on cannabis?
  • What are the side effects of cannabis?
Cultivation and Storage:
How To:
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